Frequently Asked Questions.

What payment methods do you accept?

We at Undeadware leave the scary stuff like payments to the Dark Lords of Buddies- A.K.A. PayPal. A safer harbor, you will not likely find.

Do you ship internationally?

Not yet- our Dark Grasp is ever reaching! We are sure in dire emergencies accommodations can be made... Contact sales@undeadware.com. Additional charges (first born- perhaps an arm) may be applicable.

Do you ship to APO / FPO addresses?

Of course. Just include all pertinent information in the standardized format-
Ex: Name Postal Service Center + Identifier APO, AP ZIP

Our men and women in the Service can always use reinforcements... even the undead kind.

What Shipping methods are available and how much do they cost?

Zombies like to keep it simple. We use the US Postal System- one flat rate, per order, for anywhere in the continental United States.

Anything outside of that will have to be negotiated with our Sales Liches... contact sales@undeadware.com

How do I track my package?

Once we have shipped, we will send you a confirmation message- with the USPS tracking number- by either Unnamable Fell Steeds or email.

I was sent the wrong shirt/ I was sent a defective shirt.

Sometimes Corpses make mistakes. They're only Zombies- duh. If they do, please contact their Dark Overlords at sales@undeadware.com and include the order number and a detailed account of the fail.

Remember, if you simply just mail it back to us without an email, our Rotting Staff might just mindlessly chew on the package, having no instructions to do otherwise (you must be very specific with the Undead). Our Sales Liches will instruct you to send back the un-worn, un-washed shirts (we will not exchange a shirt after a Zombie Attack) with the original packing list.

We will then flog our Lessers and ship the proper order back to you, free of charge and body parts. We will also reimburse you through PayPal, a flat $4.95 shipping fee (the one you had to pay to send it back- don’t get the expensive shipping.)

How do I exchange shirt size on a shirt I purchased?

If the shirt is un-worn and un-washed (we have Things that can always sniff out worn shirts- trust us) and our Sales Liches are contacted within 30 days of the purchase, we are willing to make the exchange once we have the original back in our rotting hands. No reimbursements for initial shipping, but we will charge you only half our flat shipping rate to send the requested size shirt back to you.

Can I make a change to my order?

If you contact the Sales Liches at sales@undeadware.com before our Minions ship, we should be able to accommodate. Please include the order number and the word “change” in the subject line. Zombie brains need trigger words.

Do your shirts ever go on backorder?

Yes- Our Decaying Underlings can only be trusted with so much inventory at a time. Some designs will inevitably go on backorder and/or be cleaned out by pre-order. Please be as patient as the Dead. We will re-stock as soon as we can.

Do you sell shirts wholesale?

Viva la Revolucion Muerte!

Retailers interested in wholesale information should contact us at sales@undeadware.com. We are always looking to spread the Infection... we mean Love.

Are you looking for new models?

Absolutely. Our stockpiles of bodies upon which we place our apparel are always dwindling due to... unfortunate occurrences and natural decay. We are always looking for... new blood. Please contact the Liches at info@undeadware.com and include any pictures that might show off your Dark Presence.

Vampires need only apply if you're one of the species that photographs. Ghosts... no way- too transparent.

If you have any questions that were not addressed here or have other concerns, please let us know at info@undeadware.com

Privacy Policy: We promise, under penalty of being eaten by our own Thralls, that Undeadware will never sell or share or hint at any personal information entered into our database without your explicit (in blood) consent. Dead men tell no tales...